Cinemas are no longer just competing against other younger, sexier models that serve pizza and cocktails whilst you watch X-Men, they are also competing against disruptive streaming giants. With the total number of viewers subscribing to Netflix rising to 81 million this year, it is clear that cinemas need to take action or face falling to the wayside (DMR, June 2016). The appeals of services such as Netflix and Amazon Prime are evident. They are easy, cheap and convenient: precisely what the customer ordered.
Black Friday has become the highlight of the Christmas season and a microcosm of the wider trends impacting retailers today.
Last week we held a webinar exploring the future of customer experience for airlines. Unfortunately time constraints meant we were not able to answer all of the questions so I thought I’d answer those that were submitted here.
Traditionally, hotels have focused their efforts on providing a superior in-hotel customer experience. Hiring the best people to service their guests and providing luxurious facilities to promote their venue used to be enough to ensure customer satisfaction and loyalty.
Site abandonment is a common occurrence across the digital landscape, be it retail, travel or even finance. Many brands view their abandoners as lost causes, not knowing why they left or if it’s even worth it to try and get them back. In truth, abandonment can be a great opportunity to reach your users in new ways, you just need to understand how to approach them effectively.
Tomorrow the UK goes to the polls in the EU referendum. This week we’ve been bringing you the stories of our EU #TechTalent who have come here to study and work, and contribute not only to Qubit, but also the UK itself. Their skills and talent are helping power the emerging UK tech economy and at Qubit we want to celebrate just how valuable they are.
The ability to access Europe’s best talent easily has played a key role in helping Qubit become one of the 50 fastest-growing business in the UK. These skilled digital individuals come from across the European Union to join London’s thriving tech scene, contribute to our business and enrich our community. This week we’re looking at their #TechTalent stories: how they came to Qubit and their thoughts on London as a leading city in the European digital economy.
At Qubit’s London HQ almost 30% of our employees are non-British EU nationals. They play key roles across all of our teams, supporting our growth as a business and enriching our community at the same time. They are also adding their talent and skills to London’s thriving tech scene. We have decided to throw the spotlight on the #TechTalent stories that brought these talented digital individuals to Qubit and their take on the UK’s place at the heart of the emerging digital economy.
I’d like to draw attention to something special that membership of the EU has given us.