The customer has landed—what next?

Read more

Browse by category

Three questions to ask when choosing a new ecommerce platform

Web Personalization

We make thousands of choices every day, from what to wear and what to have for breakfast, to more difficult decisions like how to impress the boss and how to meet impossible deadlines.

Choosing a new ecommerce platform is not an everyday decision, which means that if you do decide to make a change, you want to choose the right replacement, so you don’t have to worry about it for the next few years.

Before you start speaking to different ecommerce platform vendors, it’s good to first ask yourself and your team the following questions:

Read more

3 ways your customers use their mobile for travel bookings

Travel

“What factors influence mobile personalization strategies for travel businesses?” is a question our clients frequently ask us. It’s a great question. Essentially, they are trying to determine how to extract as much value from the channel and deliver the best customer experience possible.

Read more

How travel websites can differentiate themselves through personalization

Travel

Today, travel companies are able to gather more customer data than ever before – including search and session history, previous purchases, and behavioral patterns. This data can be used to define buyer personas, and map content to users’ interests to ‘get personal’ on the web.

Read more

Why 75% of consumers aren’t completing their purchase

Retail

The sales period from Black Friday to Boxing Day wasn’t just a story of success. While consumers showed a high interest in the deals on offer throughout the sale period, only one in four who started the purchase process actually completed it. Needless to say, there is massive opportunity for retailers to get it right this sale season.

Read more

Some last minute festive web personalization ideas

Retail

The Christmas battle for online sales started on Black Friday with, according toAdobe Digital Index, an expected $2.4 billion was spent online. With Cyber Monday and Mad Monday under the rug as well, we still have a few crucial days left to focus on! Online shopping is key. While retailers are busy worrying about their Christmas TV ads, little has been said about web personalization.

For this festive season how can you make your brand stand out on tablet and desktop? Here are some top tips on how to personalize your website.

Read more

Finance apps: m-commerce at its best

Retail

What is the one item people never leave the house without? Our mobile phones.

Read more

From the showroom to your site: how to draw your automotive customers in

Web Personalization

2013 saw Mini win back its title as brand campaign master as it launched its national “Not Normal” campaign. Mini needed to remind the public why their brand was so special and thank all of its fans for their loyalty. Their strategy was to celebrate Mini’s originality by tying offline with online technology. How did they do this?

Read more

Moss Bros: combining data sets for a single view of the customer

Retail

"Customers just want to shop at any time and in any place... They don't care if it’s on a mobile, tablet, whatever. They want the same experience across all channels and that’s very important to us as a business." - Neil Sansom, Ecommerce Director at Moss Bros Group PLC

Read more

The 3 unbreakable laws of communication

Thought Leadership

No matter what the job title on your LinkedIn profile says, you work in sales. Like it or not, you’re constantly pitching yourself. Whether you’re going for an interview, applying for a mortgage, or waiting to get picked next by the dodgeball team – you are pitching yourself.

Read more

Qubit’s authors