Customer experience

"Merging online and offline without the Big Brother effect": Interview with ...

Euromoney Marketing Director Carlos Doughty talks bringing together online and offline ...

Retail Customer experience Fashion

Interview: Helen Schmid, Head of E-commerce & Digital Marketing at Journelle on ...

Luxury lingerie retailer Journelle's Head of E-Commerce Helen Schmid talks about Black Friday ...

Customer experience

Why food delivery companies must focus on personalization

How food delivery companies have grown so rapidly and how they can retain their market share ...

Customer experience

How ticket companies can merchandise their perishable inventory

How ticket companies can leverage data-driven personalization to better merchandise their ...

Customer experience

Why the rise of DX Microsuite offers a nimble alternative to other platform ...

The Forrester Vendor Landscape: Digital Experience Platforms 2016 report identifies three types ...

Customer experience

How charities can harness excellent customer experience to drive online ...

Why charities need granular analysis to understand donors & increase online donations using ...

Retail Research Customer experience Fashion

The top 5 complaints from online shoppers

Learn what customers complain about when shopping online and how you as a retailer can solve ...

Thought Leadership Customer experience eGaming

eGaming Review & Qubit on 2016 Personalization trends.

Future mobile and desktop customer experience and personalisation trends in eGaming and how ...

Customer experience eGaming

eGaming customer experience will blast off this year

A blog detailing the customer experience space race the eGaming industry is entering and the ...

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