Whether you know it or not, as a business you’re currently somewhere on the journey to delivering better customer experiences, along with every other company in the market.
Working in the heart of London’s West End, it can sometimes be difficult to remember that there are green spaces out there amongst the concrete jungle.
Welcome to the next installment in our three part blog series with Vishal Katelia Senior Manager, Global CRM at MR PORTER. For those of you who missed part one, make sure you catch up here. We’ll continue our discussion of loyalty, kicking off with the industry Vish thinks retailers can learn from.
We are delighted to announce that Qubit has raised $40m in a Series C round. The round was led by a new partner in Goldman Sachs Merchant Banking Division with participation from Accel (which led our Series B) and Salesforce Ventures.
What does loyalty mean to retailers and customers today? Are loyalty schemes still relevant? How do you identify and reward your most loyal customers with experiences that delight? We decided to find out the answers to these burning questions, and more, by inviting the retail industry’s best and brightest along to our first #QubitRetail breakfast of 2016 - read on to find out what we learned!
I got into an interesting conversation with Mike Cassidy, the journalist who wrote about our TruthAboutData campaign for the Huffington Post technology blog.
It’s the most wonderful time of the year—and for retailers, that means it’s the busiest. More conversions and bigger orders are at the top of everyone’s list, but success isn’t as easy as waiting for your customers to show up. Without the right strategy and execution, you might be disappointed with your results when the parties are over and it’s time for the decorations to come down.
How long does a fast-growing business really remain a start-up?
At Qubit we are five years old and yet last week, WIRED magazine included Qubit in its list of Europe’s hottest start-ups. This welcome news came just one week after Qubit was voted into a list of London’s 25 hottest start-ups by venture capital and angel investors, for business and innovation portal Informilo.