Retail Fashion Partners Best practice

Peak perspectives: 'speed and performance' vs. 'bells and whistles'

For retailers Black Friday and Christmas peak are key trading periods. But how do you make sure ...

Fashion Retail Best practice

Big Idea countdown #3: Calypso St. Barth

Simon Dean, Qubit's SVP of Customer Experience shines a spotlight on Calypso St. Barth and the ...

Retail Fashion Thought Leadership

Interview: Seb Villien, Head of Ecommerce at Joe Browns

Seb Villien is Head of Ecommerce for fashion retailer Joe Browns. Personalized experiences for ...

Retail Fashion Customer experience

Interview: Helen Schmid, Head of E-commerce & Digital Marketing at Journelle on ...

Luxury lingerie retailer Journelle's Head of E-Commerce Helen Schmid talks about Black Friday ...

Retail Fashion

Event roundup: The key takeaways from our Black Friday London breakfast

Discussing whether Black Friday is worth it for retailers and what lessons they can learn from ...

Fashion

"My wish for 2017: Pervasive Personalization": Interview with Erik Lautier

Discussing the future of customer experience, and the role persuasive personalisation will pay ...

Retail Research Customer experience Fashion

The top 5 complaints from online shoppers

Learn what customers complain about when shopping online and how you as a retailer can solve ...

Retail Qubit news Fashion

‘A loyalty program needs to be embedded into the heart of the company if it is ...

Part three of our interview series with Vishal Katelia from MR PORTER, we find out what ...

Retail Qubit news Fashion

"Keep track of the small details"– A conversation with Vishal Katelia, MR PORTER

Part two of our interview series with Vishal Katelia from MR PORTER, continuing our discussion ...

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