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Tuesday 18 September

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Fashion

"My wish for 2017: Pervasive Personalization": Interview with Erik Lautier

Discussing the future of customer experience, and the role persuasive personalisation will pay ...

9 May 2016

Retail Research Customer experience Fashion

The top 5 complaints from online shoppers

Learn what customers complain about when shopping online and how you as a retailer can solve ...

15 March 2016

Retail Qubit news Fashion

‘A loyalty program needs to be embedded into the heart of the company if it is ...

Part three of our interview series with Vishal Katelia from MR PORTER, we find out what ...

1 March 2016

Retail Qubit news Fashion

"Keep track of the small details"– A conversation with Vishal Katelia, MR PORTER

Part two of our interview series with Vishal Katelia from MR PORTER, continuing our discussion ...

24 February 2016

Retail Fashion

"Loyalty is a two way relationship"– A conversation with Vishal Katelia, MR ...

Thinking about customer loyalty? See what advice Vish Katelia, Senior Manager, CRM Global at MR ...

15 February 2016

Retail Qubit news Fashion

Best of the best – roundup from our loyalty and VIPs January event

What does loyalty mean to retailers and customers today? Are loyalty schemes still relevant? ...

4 February 2016

Retail Travel Research Case studies Financial Services Digital Analytics Best practice Customer experience eGaming Fashion

Welcome to the expectation economy

Welcome to the expectation economy

30 June 2015

Case studies Best practice Customer experience Fashion

Qubit breakfast series: NY fashion preps for the holidays in June

Qubit breakfast series: NY fashion preps for the holidays in June

25 June 2015
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The authors

Anna Abrell
Bud Goswami
Geri Tuneva
Giovanni Luperti
Graham Cooke
Simon Jaffery